Reviews for ZenMate Free VPN
ZenMate Free VPN by ZenMate
1,353 reviews
- Rated 1 out of 5by ildus, 8 years agoНе работает, если выход в интернет осуществляется из локальной сети через собственный прокси-сервер организации, то есть расширение не умеет соединяться со своими прокси VPN серверами через прокси, прописанный в настройках браузера. Расширение пытается ломиться в интернет напрямую, а не через прокси. Расширение не умеет соединяться с прокси ВПН через прокси. Зря потраченные время и деньги.
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It does not work if the Internet is accessed from the local network through the proxy server of the organization, that is, the extension does not know how to connect to its proxy VPN servers through the proxy registered in the browser settings. The extension tries to ramify to the Internet directly, and not through a proxy. The extension does not know how to connect to the VPN proxy through a proxy. Wasted time and money.Developer response
posted 8 years agoZenMate is an on- click solution designed to work without manual setup. Unfortunately, we cannot guarantee that ZneMate will work behind another proxy. What you can try is to use our full desktop clients for Mac or Windows instead. All downloads are available via our website at zenmate.com. We hope this works for you. - Rated 4 out of 5by marawan, 8 years ago
- Rated 1 out of 5by Firefox user 13666332, 8 years ago
- Rated 5 out of 5by Firefox user 14062241, 8 years ago
- Rated 5 out of 5by Firefox user 13138467, 8 years ago
- Rated 1 out of 5by Firefox user 14058147, 8 years ago
- Rated 4 out of 5by Firefox user 14049550, 8 years ago
Developer response
posted 8 years agoWhen you downloaded the extension, click on the blue icon to get to the welcome page. Here, if you scroll to the bottom of the page, you will find the option to "Try limited instead". If you click there you will get to the free version.
Enjoy!- Rated 1 out of 5by Alina, 8 years agoAlmost 1 year ago i had a chat with supports, where i explained about one big problem (for me, at least ).
The problem was that after login at new device, or after reinstall browser/ OS, all "Smart Location" settings are disappear.
That's a huge shortcoming. i should create all my settings again and again, for every new device.
Now, after few months will be finished my 6 month plan and i'm go out.
Because this problem STILL doesn't fixed. You can check it by yourself and make sure.
P.S. i bought my last monthly plan through the cashback service. Almost 5 month ago. And they STILL not transferred money for the buyer-client. Hehehe, classic :)
TOP Customer orientation.Developer response
posted 8 years agoHello Alina, thank you for your review.
The main reason it works like this is that Smart Locations is only stored in the extension on the local device. In the way the system works now, to save it between browser updates or between devices, we would have to save the Smart Locations on your account. This would mean that these pages would have to be logged on your account and that would be against our no logging Privacy policy. The system (not the policy) might change in the future, but as of now, to ensure total user anonymity, we will not be able to save your Smart Locations.
I hope this explains the situation a bit better, but if you have further questions, please do not hesitate to reach out to our support team at support@zenmate.com
Your ZenMate Team - Rated 1 out of 5by Adronk, 8 years agoПлатное отстойное приложение, хотите бесплатно, тогда смотрите кучу рекламы и повсюду ненужное сравнение цен! Удалил через минуту как установил! Полное дерьмо и отстой. НЕ РЕКОМЕНДУЮ ДАЖЕ ПРОБОВАТЬ УСТАНОВИТЬ!!!
Developer response
posted 8 years agoHello Adronk!
You can get to the free version if you click on "Try limited instead" on the bottom of the welcome page.
Our free version is possible because of our Paid Premium users and the feature Smart Price. Please keep in mind that secure VPN servers have a price. If there is no explanation for how the free service is paid for, you might not be using a very secure product.
We hope you will enjoy our service! Developer response
posted 8 years agoHi there! We are sorry to hear that you are unsatisfied with our extension. We kindly ask you to contact our support team if you encountered any problems while setting up and/or using ZenMate. Please describe the issue as detailed as possible and we can help you fixing it. Thanks.Developer response
posted 8 years agoHi there! Please do not hesitate to contact our support team via support@zenmate.com if you are having any issues while using ZenMate VPN or if you simply have some questions. We'd be happy to help!Developer response
posted 8 years agoHi there. You can use a limited version of the ZenMate extensions on Chrome & Firefox for free. However, with the Premium version, you can also use the desktop clients, mobile apps and Opera browser extension. You can learn more about the differences here: https://zenguard.zendesk.com/hc/en-us/articles/201711352- Rated 1 out of 5by Firefox user 14015669, 8 years ago
- Rated 1 out of 5by Firefox user 14007239, 8 years ago
- Rated 5 out of 5by Firefox user 14005888, 8 years ago
- Rated 5 out of 5by Firefox user 14002788, 8 years ago
- Rated 5 out of 5by O&S, 8 years ago
- Rated 1 out of 5by Mixail80, 8 years ago
- Rated 5 out of 5by Firefox user 13986715, 8 years ago
- Rated 5 out of 5by Firefox user 13984099, 8 years ago
Developer response
posted 8 years agoHi! Did you encounter any issues? Then we are here to help to resolve them and/or answer any questions you might have. You can contact us any time via support@zenmate.com.- Rated 5 out of 5by Firefox user 13975065, 8 years ago
- Rated 5 out of 5by Umair Ali, 8 years ago