Reviews for 1Password: Password Manager
1Password: Password Manager by 1Password Devs
Response by 1Password
Developer response
posted 6 years agoHey Andri,
Thank you kindly for the feedback, we really appreciate it!
Your information is encrypted and protected by both your Master Password and Secret Key, which makes it virtually impossible to crack with today’s technology. Furthermore, it keeps your data safe and private from everyone - even us. The data that is stored in our cloud service is unreadable and completely useless to everyone but you, since you’re the only one who holds the keys (your Master Password and Secret Key combo).
If you’d like to learn more:
- How the Secret Key works: https://support.1password.com/secret-key/
- Our security model: https://support.1password.com/1password-security/
- Security audits that 3rd parties performed on our apps and cloud service: https://support.1password.com/security-assessments/
In addition, when you use our cloud service, a local copy of your data is also stored on your devices so even if we go offline, you’ll still be able to access and work with your data.
We hope that will make you feel more secure about working with our cloud service, and if you have any other questions or require further clarification on the topic, feel free to email us to support@1password.com and we’ll gladly help!
Thanks again for the feedback, we’ll forward it as necessary.
The 1Password team.
Thank you kindly for the feedback, we really appreciate it!
Your information is encrypted and protected by both your Master Password and Secret Key, which makes it virtually impossible to crack with today’s technology. Furthermore, it keeps your data safe and private from everyone - even us. The data that is stored in our cloud service is unreadable and completely useless to everyone but you, since you’re the only one who holds the keys (your Master Password and Secret Key combo).
If you’d like to learn more:
- How the Secret Key works: https://support.1password.com/secret-key/
- Our security model: https://support.1password.com/1password-security/
- Security audits that 3rd parties performed on our apps and cloud service: https://support.1password.com/security-assessments/
In addition, when you use our cloud service, a local copy of your data is also stored on your devices so even if we go offline, you’ll still be able to access and work with your data.
We hope that will make you feel more secure about working with our cloud service, and if you have any other questions or require further clarification on the topic, feel free to email us to support@1password.com and we’ll gladly help!
Thanks again for the feedback, we’ll forward it as necessary.
The 1Password team.
1,786 reviews
- Rated 5 out of 5by Firefox user 19943156, 22 days ago
- Rated 5 out of 5by theBEERDSMAN, a month ago
- Rated 5 out of 5by Joshua, a month agoThis is an awesome plugin, shame about how slow Mozilla is with adding new versions.
At the time of writing this, I can only get version 8.12.4 and 1Password have already released 8.12.12 two weeks ago. The version Mozilla have is close to 3 months old.... - Rated 2 out of 5by Christopher, a month ago
- Rated 1 out of 5by Firefox user 13261523, 2 months ago1Password does several things well, especially in Google Chrome. However, in Firefox, the 1Password experience is genuinely problematic and highly unreliable.
The most serious issue is that it does not work properly with HTTP Basic Authentication pop-up login windows. In Firefox, I often have to click multiple times and even navigate back in the browser before eventually receiving a different error message, after which the login may finally work. This issue does not occur in Google Chrome.
This has been going on for months. I pay for an expensive subscription, but I do not expect to renew it unless this problem is properly resolved. For my work, I use a very large number of HTTP Basic Authentication links with login pop-ups, and this simply has to function correctly. At the moment, I am forced to click repeatedly or switch to Google Chrome just to get basic functionality.
Support from 1Password has also been extremely slow. It often takes several days to receive a response, which is very disappointing.
My subscription runs until November 2026, but I am already considering alternatives. That is unfortunate, because 1Password does many things very well. However, when it comes to Firefox, the overall experience has been a major disappointment. Judging by the large number of negative comments here, I am clearly not the only one experiencing this.
Sidenote: also the 1Password application for Android phone has issues; it reports 9 out of 10 times, that it has no connection, so all passwords I am adding, do not show up on my desktop. #fail #1password - Rated 1 out of 5by Firefox user 19822537, 2 months agoThe plugin is significantly slowing my browser, tested my suspicions on a browser benchmark site and speed score went from 8 with the plugin on and 30 with it disabled (nothing else changed)
- Rated 1 out of 5by aaFn, 3 months agoCrap application, intrusive, pop ups all the time. Obscure ways to configure, tries to be "intelligent" but of course is not and then hides its internal "guessed" configuration, much less flexible and customizable than Keepass.
When imposed by companies, have to use it, else avoid like hell ! (and do not use it for personal side, your data is on a cloud and a company which is not trustable !) - Rated 1 out of 5by Firefox user 5951631, 3 months agoIf you already have 1password account, that has some kind of order, this extension will ruin the order you created by duplicating records you created with records called "Sign in" or something.
- Rated 4 out of 5by Garett, 3 months agoWorks well for the most part, but it can get annoying when I don't want to save a particular account used for log-ins. The pop-up should have a "No, and don't ask me again" option so that it doesn't come up every time.
- Rated 5 out of 5by Firefox user 19433288, 4 months ago
- Rated 3 out of 5by Liang, 4 months agoIt works but introduces severe performance degradation, you can prove this by going on browserbench and running the test with it disabled and compare
- Rated 1 out of 5by syldub, 4 months agoNul. Intrusif au possible. Je dois utiliser 1Password car mon entreprise l'impose... mais KeePass est largement plus adapté. On a sans arrêt des popup au cours de la navigation. Dommage, les options qui auraient pu être intéressantes pour être moins pollué ne sont pas paramétrables. Insupportable. Désinstallé direct.
- Rated 4 out of 5by Firefox user 19025062, 5 months agodescent add-on. Please add a mobile compatible version!
- Rated 4 out of 5by mokidokie, 5 months agoI've used this for years with no problems, but recently (within the last few months) it's been hyper-aggressive with the pop-up prompts - even when not signed in. Click out of it and immediately it comes back when you focus on the next field on the same page. It's gotten so bad I've had to disable the extension until the time i actually need it, and then once i'm done i have to disable it again. Not sure what the heck they changed on the back end but it needs to stop.
- Rated 5 out of 5by Tracy, 5 months ago
- Rated 1 out of 5by Firefox user 18575225, 5 months ago
- Rated 4 out of 5by Nikola, 5 months agoIt works good in most of the time, but sometimes it doesn't. Mostly when it comes to OTP it could make mistakes, and also auto-fill sometimes won't work. But it's ok overall..
- Rated 3 out of 5by alexzm1, 6 months agoWorks Ok for most of the web sites but it is buggy and doesn't work if I try to use my access key to login in account.samsung.com, it works for other browsers like Chrome and Safari but not in Firefox
- Rated 5 out of 5by sharxx47, 6 months ago